KHS :: Bicycle Warranty Request Form

Your Information

* First Name

* Last Name

* Store Name

* KHS Acct#

City

State

Please provide your phone number, best time to call, and your time zone so we can efficiently contact you should we need more information.

* Phone

* Best Time To Call

* Time Zone

In order to fight spam, please type in the code you see on the right below. Thank you.

* Verify Verify

Product/Warranty Information

Year

* Model

Color

Size

Serial number is typically located on the underside of the BB shell. Click here to find out what it means.

* Serial Number

* How old

Out of box

On floor

Customer has had it

If customer has had it, for how long (# Months/Years)

Had it for...

In the field below, you can select multiple problems by holding down CTRL.

* What's wrong

If something is missing, fill in below

Missing what

* Requested action

Replace Part

Credit Account

ARS Tag & Replace Bike

Additional Information

Please send us some pictures to help us determine the warranty status. For frame warranty, please send 1) serial number, 2) the entire frame/bike, 3) the damanged area. Only jpg/jpeg, gif, and png file formats are accepted.

Picture of Serial Number

Picture of Frame/Bike

Picture of Damaged Area

Other Picture

Any Comments or Additional Information

Script by Dagon Design

		Dear Dealers, Thank you for using this form to start a warranty request regarding a KHS, FreeAgent, or Manhattan bike. By using this form, you are ensuring that we accurately receive the information of the issue. We will contact you if more information is needed. Thanks!

Bicycle Warranty Request Form For Dealer Only Please fill in all the fields with * and as much information as possible so we can better service you. We require your KHS Account number, which appears as you Customer ID on your invoices and packing slips from KHS, so we can verify it against the store name. Thank you. If you prefer, you may print, fill out, and mail or fax to us at the info at the bottom of the page. Your Information * First Name * Last Name * Store Name * KHS Acct# City State Please provide your phone number, best time to call, and your time zone so we can efficiently contact you should we need more information. * Phone * Best Time To Call * Time Zone Email In order to fight spam, please type in the code you see on the right below. Thank you. * Verify Product/Warranty Information Year * Model Color Size Serial number is typically located on the underside of the BB shell. Click here to find out what it means. * Serial Number * How old Out of box On floor Customer has had it If customer has had it, for how long (# Months/Years) Had it for... In the field below, you can select multiple problems by holding down CTRL. * What's wrong If something is missing, fill in below Missing what * Requested action Replace Part Credit Account ARS Tag & Replace Bike Additional Information Please send us some pictures to help us determine the warranty status. For frame warranty, please send 1) serial number, 2) the entire frame/bike, 3) the damanged area. Only jpg/jpeg, gif, and png file formats are accepted. Picture of Serial Number Picture of Frame/Bike Picture of Damaged Area Other Picture Any Comments or Additional Information Script by Dagon Design
KHS Inc. 2840 E. Harcourt St. Rancho Dominguez, CA 90221 ph 310-632-7173 ext. 255 fx 310-632-3773